LUMA WINDOW CLEANING
Effective Date: August 10, 2026
LUMA WINDOW CLEANING LIMITED ("LUMA", "we", "our", or "us") respects your privacy. This Privacy Policy explains how the LUMA Window Cleaning Android application handles information when you use the app.
Support Email: dev@lumawindowcleaning.online
1. Overview
LUMA Window Cleaning is designed to help users browse window cleaning services, view service information and estimated prices, create local booking records, search for services, manage basic profile information, and access contact and support options.
The app does not require users to create an online account.
The current version of the app is primarily designed to store supported user information locally on the user's device.
2. Information You May Enter
Depending on how you use the app, you may voluntarily enter information such as:
- Name
- Email address
- Phone number
- Property type
- Service selection
- Preferred booking date
- Preferred booking time
- Service address
- Special service requests or notes
- Search terms
- App preferences and settings
This information is used only to provide the features available inside the application.
3. Local Data Storage
The app may store certain information locally on your device using Android local storage technologies such as SharedPreferences.
Locally stored information may include:
- Profile information
- Booking history
- Booking IDs
- Selected services
- Search history
- Recent searches
- App preferences
- Display settings
This information is intended to remain on your device and is not automatically uploaded to a LUMA server by the current version of the app.
4. Booking Information
When you create a booking inside the app, booking information may be saved locally on your device so that you can view your booking history.
A locally created booking record may include:
- Selected cleaning service
- Property type
- Date and time
- Address
- Special instructions
- Estimated cost
- Booking ID
- Booking status
Creating a local booking record inside the app does not necessarily mean that the information has been transmitted to LUMA WINDOW CLEANING LIMITED.
If confirmation with the company is required, users may use the available contact options such as email or telephone.
5. Cost Estimates
The app may provide estimated service costs based on the selected cleaning service or options.
Prices displayed within the app are estimates or service information and may not represent a final quotation.
Final pricing may depend on property size, condition, location, accessibility, cleaning requirements, or other relevant factors.
6. Search History
The app may save recent service searches locally on your device to make future searches more convenient.
Users may be provided with an option to clear their search history.
Search history stored by the app is not automatically transmitted to our servers.
7. Internet Access
Some app features may require an internet connection.
For example, service images may be loaded from third-party image hosting services such as Unsplash.
When your device connects to an external service, that service may receive standard technical information associated with an internet request, such as an IP address, browser or device information, or request details.
Any information processed directly by a third-party service is governed by that third party's own privacy practices.
8. Unsplash Images
The app may display service-related images hosted by or obtained through Unsplash.
LUMA WINDOW CLEANING LIMITED does not control the technical information that Unsplash may receive when your device requests externally hosted images.
Users should refer to Unsplash's own privacy information for details about its data practices.
9. Email and Telephone Contact
The app may provide buttons that allow you to contact LUMA WINDOW CLEANING LIMITED through your device's email or telephone applications.
The app does not automatically send emails or make telephone calls without user interaction.
If you choose to contact us by email, the information you send will be handled through your selected email service and may include any information that you voluntarily provide.
Support Email:
10. Analytics
The current version of the app is not designed to use third-party analytics services to track user behaviour.
We do not intentionally use analytics tools to build advertising or behavioural profiles of users.
If analytics functionality is introduced in a future version, this Privacy Policy will be updated as appropriate.
11. Advertising
The current version of LUMA Window Cleaning does not include third-party advertising SDKs.
We do not use information entered into the app for personalised advertising.
12. Notifications
The current version of the app does not require push notifications for its core functionality.
If notification functionality is introduced in a future release, relevant permissions and privacy information will be provided where required.
13. Account Registration
The app does not require users to register or create an online account for its core functionality.
There is no mandatory username/password login system in the current version.
14. Data Sharing
The current app does not intentionally sell, rent, or trade locally stored personal information.
Information stored locally by the app is not automatically shared with advertisers, analytics providers, or data brokers by LUMA WINDOW CLEANING LIMITED.
Information may leave your device when you deliberately use an external service, such as:
- Sending an email
- Making a telephone call
- Loading externally hosted images
- Opening an external application or website
Those services may process information according to their own privacy policies.
15. Data Retention
Information stored locally within the app generally remains on the device until:
- You remove or update it within the app;
- You clear the application's data;
- You uninstall the application; or
- The operating system removes the application's stored data.
LUMA WINDOW CLEANING LIMITED does not maintain a separate cloud copy of locally stored app data in the current version.
16. Deleting Your Data
Because supported profile, booking, search, and settings information is stored locally, you may generally remove this information by:
- Using available delete or clear options inside the app;
- Clearing the app's storage through Android settings; or
- Uninstalling the application.
Clearing app storage or uninstalling the app may permanently remove locally stored information.
17. Data Security
We aim to keep the application simple and minimise unnecessary collection of information.
Local device information is protected by the security mechanisms provided by Android and your device.
However, no electronic storage method or communication system can be guaranteed to be completely secure.
Users should also protect access to their own devices.
18. Permissions
The app only intends to use Android permissions required for its implemented functionality.
Internet access may be used to load online service images or other externally hosted resources.
The app does not intend to request unnecessary access to sensitive device information.
Any permissions included in the final production build should correspond to features actually available in that version of the application.
19. Children's Privacy
LUMA Window Cleaning is intended as a general service and business application and is not specifically designed for children.
We do not knowingly design the app to collect personal information from children.
If you believe that a child has provided information to us directly through an external communication channel, please contact us so that the matter can be reviewed.
20. Third-Party Services
Some functions may rely on external applications or services, including:
- Unsplash or related image delivery infrastructure
- Email applications
- Telephone applications
- Android operating system services
Third-party services operate according to their own terms and privacy policies.
We are not responsible for the independent privacy practices of third-party services.
21. Changes to This Privacy Policy
We may update this Privacy Policy if the app's features, data practices, legal requirements, or third-party integrations change.
When material changes are made, the Last Updated date at the top of this Privacy Policy may be revised.
Users are encouraged to review the latest version periodically.
22. Future Features
If a future version introduces features such as:
- Online accounts
- Cloud booking systems
- Online payments
- Analytics
- Advertising
- Push notifications
- Remote databases
- Location services
- Additional third-party SDKs
this Privacy Policy and the corresponding Google Play Data Safety information should be reviewed and updated before or when those features are released.
23. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the LUMA Window Cleaning application, please contact: